FAQs
Do I need a Mental Health Care Plan/referral from my GP to make an appointment?
No. However a MHCP referral from your GP will entitle you to receive Medicare rebates (see Fees page for more info)
What if I’m running late to my appointment?
Please do your best to arrive on time. If you are running late please text or email Rachael directly with your ETA. If you arrive late, your session is not able to be extended, as the following appointment time will already be allocated to someone else.
Does Rachael see children or adolescents?
Rachael is no longer accepting new child or adolescent referrals. However if your child has previously had sessions with Rachael, please get in touch + enquire about availability.
How long do sessions go for?
Psychology sessions are conducted for 50 minutes. If you are late to your appointment it is unable to be extended.
Is Telehealth an option?
Yes, Rachael can provide Telehealth sessions via Zoom, which attract a $93.35 rebate, on a GP Medicare Mental Health Care Plan referral. No MHCP just means no rebate for a telehealth session.
What if I need to reschedule, cancel OR MISS AN APPOINTMENT?
When you make an appointment, the whole appointment is reserved for you. Please give as much notice as possible if you need to cancel or reschedule your appointment. Cancellation Fees apply for less than 48 hours notice. See Fees page for full cancellation policy.
Missed or forgotten appointments attract the full session fee and Medicare Rebates cannot be applied.
WHAT SHAMANIC SESSIONS ARE AVAILABLE AT EMBODHI?
Shamanic sessions (coming soon) will be available in group + 1:1 format. However, the do not attract a Medicare rebate. Price TBA.
WHAT HOURS DOES RACHAEL CONSULT?
Rachael can provide sessions from 10am until 5pm. No appointments are available outside these hours. Please consider this when making your enquiry. Rachael does not currently work Saturday’s.
